Alexander T.
Couldn’t have been any smoother a process.
From financing to execution and delivery, my entire project was managed so well and completed with precision and professionalism….. I had fielded estimates from half a dozen companies when by pure chance I discovered Gold Star. They won the contract and I’m so so so happy I found them! I will 100% continue to work with them on all my other projects moving forward. It’s so great having a team like Gold Star you can trust and rely on. I will almost remain committed to their service!
Mr. S.
We continue to receive friendly/professional and expeditious service through goldstar. Very happy and plan to continue service for HVAC, Plumbing, Heating. Everything (Customer Service, Scheduling, Work/Repairs) has been great from scheduling to appraisal to work to cleanup. very happy customer for several years ongoing:)
Vitaly A.
Called Gold Star to replace water heater, Matt and Isaac were at my house the following day. I received clear communication via phone and txt when they were dispatched and when they will arrive. Upon arrival guys inspected the problem and provided 3 options with clear pricing that helped me to make decision on what I want to do. We discussed the options, agreed and on price and deposit and the day after team came to do the work. New water heater was installed, old one was taken away and guys cleaned everything up like they were never there. When the work was done I receive receipt in the email for my records and follow up from the service desk. That was easy! Thanks for the prompt, courteous and professional service.
RJ Q.
We needed to replace our boiler, hot water service and HVAC system but were quoted astronomical prices (that we just could not afford) from several other businesses. Earlier this week our hot water system died completely, and we were faced with the dilemma of whether to replace it, or convert from oil to gas and upgrade everything. We decided to get one final quote before deciding on which company to use, and I'm so glad we did, because not only did we get a much cheaper price, we were met by true professionals who talked to us about the various options available, and listened to what we were asking instead of just trying to get the sale.
Their phone follow up, customer service and communication is exceptional, and they were very prompt with their service. We met with Luis on Wednesday afternoon, and by lunch time the next day, we had a brand new boiler, HVAC system and most importantly..., HOT WATER!!!!!! The following morning they arrived and had the arduous task of removing the oil tank. I must admit, I was a little nervous of the mess that they would create, but i need not have been, because they cleaned everything up before they left. I highly recommend Matt, Luis and the team, they truly live up to their name of Gold Star service! Thank you so much,
The Qureshi family :)
Iyana D.
I have been using this service for a number of years for my yearly heating maintenance and repairs. I am happy to say that I am a very satisfied customer. Most recently I had no heat and they did not hesitate to send someone out immediately. The quality of the service offered is exceptional. They are the first ones I call for all my heating needs. Their service technicians are very professional and always punctual. Keep up the fantastic work Gold Star!!
Lou C.
Debbie (who answered the phone) was wonderful in scheduling an emergency appointment. Their truck came in just over an hour.
Luis the plumber was very professional and knowledgeable. He took his time and did the job correctly. He explained everything that was done and made sure everything was working.
Their prices are a bit high but the service and quality is worth it. You get what you pay for. I will continue to call them for our plumbing needs.
Debbie K.
We needed a plumber and found Gold Star Service online. From the moment we called them to the time when our technician, Trevor, left, it was outstanding. Prompt, knowledgeable, neat and clean, personable, and reliable are just a few of the words that describe the service we received from Trevor and the whole Gold Star Service team.
Michael M.
After playing phone tag for two weeks with two other plumbers in an attempt to set up an appointment to take a look at my gas furnace and provide an estimate on installing a new one, I gave up and called Gold Star. I was given an appointment for the next day, which was confirmed via text after I hung up. I was sent additional texts just prior to the scheduled appointment letting me know that Maurice was on his way. Maurice evaluated our heating system and then walked us through our options for installing a new one. Maurice made a very professional presentation and gave us a reasonable estimate, which we agreed to. Working with Gold Star has been a very positive experience so far. Looking forward to the installation in the coming days.
Sam T.
The first time I met Oscar, was when he was a sub contractor to my home renovations around 5 years back. Have used his services on multiple occasions since then! This humble man can do wonders! He is very knowledgeable and extremely crafted in his skills. He knows his stuff, tells you just like it is and the the most important thing for me is does an excellent job all the time....everytime! All I can vouch for is my experience and Oscar gets 👍👍👍👍👍✅✅✅
Conniee Q.
The plumber Luis was professional and courteous. He worked cleanly and efficiently. He explained what was needed and why. He quoted the price and waited patiently for me to decide to have him proceed with fixing the problem. The prices to me were a bit costly but I thought about the quality. I believe the pricing was fair given the amount of time that was spent to correct the problems. He was through and I was pleased.
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